RésuméI consider myself a conqueror of Learning and Development. No matter the person or challenge involved, I believe there's always a way to improve and conquer whatever lies ahead — and exceed that goal!
As an avid learner, storyteller and leader, my ability to connect with people on a meaningful level is the key to my success. My goal is to build best-in-class training as a Corporate Training Leader — via excellent instructional design and facilitation (virtually and live) — for any corporation that prioritizes continuing education. Check out Olivia's Story to learn more beyond my resume. |
Skills
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Work Experience
Education & Training Manager: The Marketing Arm (TMA)
(Dallas, TX) January 2019–August 2022
Copywriter/Project Manager + New Hire Trainer/Recruiter: PartnerComm, Inc.
(Dallas, TX) July 2014–April 2018
Additional Experience
Reporter/Weekend Anchor: KRDO Newschannel 13
(Colorado Springs, CO) July 2013–July 2014
Made an impact in the Southern Colorado community by reporting on general news stories live in the field and from the anchor desk.
Morning Anchor/Reporter: KMEG 14/KPTH 44
(Sioux City, IA) July 2011–July 2013
In a tri-state news market, my role included anchoring the morning newscasts and reporting on the day's news stories across the Siouxland area.
Education & Training Manager: The Marketing Arm (TMA)
(Dallas, TX) January 2019–August 2022
- Managed Learning & Development program for more than 750 employees — partnering with 6-person team, leaders and vendors — assessing learning objectives and creating more than 30 training experiences
- Storytelling training: 91% participant NPS
- Leadership Player-Coach program: 90% NPS
- Quickly transitioned in-person live trainings to produce impactful virtual experiences (Zoom, Teams, WebEx)
- Increased overall attendance by 30% (95% NPS)
- Curated and implemented 4 compelling DE&I trainings
- Unconscious Bias workshop: 98% employee NPS score (375 employees)
- Certified 12 leaders and myself in Cultural Intelligence
- Significantly increased new hire experience: 98% NPS | 92% found resources to be accessible and easy to comprehend
- Expanded employees’ access to a variety of learning tools
- LinkedIn Learning: Influenced leaders to increase seats based on engagement (3x overall over 3 years)
- Fostered company culture and employee experience via all 4 company culture initiatives: 95% overall positive NPS
Copywriter/Project Manager + New Hire Trainer/Recruiter: PartnerComm, Inc.
(Dallas, TX) July 2014–April 2018
- Recruited 30% more diverse pool of candidates from a variety of universities and backgrounds
- Coordinated and co-lead improved and impactful new hire orientation
- Created engaging customized corporate employee communication campaigns (meeting fast-paced deadlines)
- i.e., 92% DHL employees avoided paying a medical contribution surcharge after our communication campaign
- Increased company’s social media impressions by 80% and improved employee engagement via events and newsletters
Additional Experience
Reporter/Weekend Anchor: KRDO Newschannel 13
(Colorado Springs, CO) July 2013–July 2014
Made an impact in the Southern Colorado community by reporting on general news stories live in the field and from the anchor desk.
- Covered a variety of stories including wildfires, crime, as well as human-interest pieces including a 12-year-old boy who saved a soldier
- Anchored weekend newscasts
- Wrote general assignment and feature news stories as well as shot and edited video
- Posted stories to social media channels
Morning Anchor/Reporter: KMEG 14/KPTH 44
(Sioux City, IA) July 2011–July 2013
In a tri-state news market, my role included anchoring the morning newscasts and reporting on the day's news stories across the Siouxland area.
- Covered farm and agriculture stories and city-related issues
- Generated content to entice our viewers: a mixture of hard news, features and stories that help the average family
- Produced newscasts and posted on social media
Accomplishments
Certified in Digital Body Language Course: Erica Dhawan | December 2021
CQ Cultural Intelligence Workshop Completion: Cultural Intelligence Center | February 2021
Anti-Racism Workshop Completion: Blue Level Training | March 2021
Certified Facilitator in Unconscious Bias: Franklin Covey | May 2019
Host: TMI with TMA (monthly all-agency meeting at TMA) | February 2022
International Association of Business Communicators Gold Quill Award: PartnerComm | May 2015
Iowa Broadcast News Association Award: KMEG 14/KPTH 44 | May 2012
Guest Speaker for DJCC (Mother's Day Arrange for a Cause | Résumé Development Workshop | Personal vs. Professional Brand) | 2017 and 2018
CQ Cultural Intelligence Workshop Completion: Cultural Intelligence Center | February 2021
Anti-Racism Workshop Completion: Blue Level Training | March 2021
Certified Facilitator in Unconscious Bias: Franklin Covey | May 2019
Host: TMI with TMA (monthly all-agency meeting at TMA) | February 2022
International Association of Business Communicators Gold Quill Award: PartnerComm | May 2015
Iowa Broadcast News Association Award: KMEG 14/KPTH 44 | May 2012
Guest Speaker for DJCC (Mother's Day Arrange for a Cause | Résumé Development Workshop | Personal vs. Professional Brand) | 2017 and 2018
Extracurriculars
Member: ATD Dallas (Association for Talent Development) | 05/2019 - Present
Attend chapter meetings and events and network across the Talent Development industry.
Co-lead: Omnicom L&D Community | 01/2021 - 08/2022
Co-host and plan meetings and consistent communication for Omnicom’s (TMA’s parent company) network of learning and development professionals — sharing tips, tricks and best practices.
Member: BvB Dallas – Tackling Alzheimer’s™ | 06/2022 - Present
Participate in a variety of fundraising and educational events as a way to help eradicate Alzheimer's, culminating in a flagship event — a powder-puff football game at The Cotton Bowl. Olivia plays defense for Team Blitz!
Co-chair & Emcee: ATD Dallas 2021 Southwest Learning Summit | 01/2021 - 08/2021
Plan and emcee 200+ attendance learning conference with a team of volunteers.
Member: TMA Cares, Discover_TMA, TMA Wellness & Women’s Initiatives | 01/2019 – 08/2022
Support and co-lead programming to uplift and honor our colleagues and give back to the community.
Member: #iSpeakSpanish Meetup 2015 – Present
Practice speaking Spanish among other native speakers in a social setting. Olivia has even learned to dance the Bachata!
Vocalist: Lonesome Wonderers | 2017
Check out “Keep Your Love Alive” wherever you stream music!
Member & VP, Communications: Dallas Junior Chamber of Commerce (DJCC) | 2016 – 2020
Promote organization via social media, media outlets, etc. and help plan and run professional development workshops.
Member: ATD Dallas (Association for Talent Development) | 05/2019 - Present
Attend chapter meetings and events and network across the Talent Development industry.
Co-lead: Omnicom L&D Community | 01/2021 - 08/2022
Co-host and plan meetings and consistent communication for Omnicom’s (TMA’s parent company) network of learning and development professionals — sharing tips, tricks and best practices.
Member: BvB Dallas – Tackling Alzheimer’s™ | 06/2022 - Present
Participate in a variety of fundraising and educational events as a way to help eradicate Alzheimer's, culminating in a flagship event — a powder-puff football game at The Cotton Bowl. Olivia plays defense for Team Blitz!
Co-chair & Emcee: ATD Dallas 2021 Southwest Learning Summit | 01/2021 - 08/2021
Plan and emcee 200+ attendance learning conference with a team of volunteers.
Member: TMA Cares, Discover_TMA, TMA Wellness & Women’s Initiatives | 01/2019 – 08/2022
Support and co-lead programming to uplift and honor our colleagues and give back to the community.
Member: #iSpeakSpanish Meetup 2015 – Present
Practice speaking Spanish among other native speakers in a social setting. Olivia has even learned to dance the Bachata!
Vocalist: Lonesome Wonderers | 2017
Check out “Keep Your Love Alive” wherever you stream music!
Member & VP, Communications: Dallas Junior Chamber of Commerce (DJCC) | 2016 – 2020
Promote organization via social media, media outlets, etc. and help plan and run professional development workshops.
Andrew Robinson | CEO, TMA
It is my pleasure to personally recommend Olivia Wilmsen for employment; I encourage any organization to bring her onto their team, particularly in a capacity that allows her to network, develop relationships, and speak to groups of any size. In short, Olivia is a people person; not only does she readily connect with people at all levels everywhere she goes, but it seems to be her earnest desire to discover what one needs and how she can help them achieve their goals. Her energy and poise make her magnetic and easy to trust.
For nearly four years, Olivia managed TMA’s Learning, Education and Development program with intelligence and commitment. Her passion for people elevated our education and culture programs with a sense of collegial connectedness and personalization to our employees’ varied needs and interests. She kept her finger on the pulse of TMA’s development needs and delivered new solutions around every turn. Some examples include advocating for giving all 500+ employees access to LinkedIn Learning, pivoting from in-office to entirely virtual trainings during the pandemic, introducing DE&I programs that would help our people develop awareness of their unconscious biases, interact with greater emotional intelligence, and much more.
A specific gift Olivia brought to TMA that I have been grateful for is the way she authentically connected with every new employee during New Hire Orientation, making them feel seen, known, and giving them a trusted source of partnership and information during the important—yet sometimes challenging—onboarding transition. The importance of integrating new team members into our agency’s culture on a personal level cannot be overstated, and Olivia did that naturally.
Beyond the development she expertly facilitated for our agency, I have been impressed with Olivia’s talent for public speaking. While this was not always a requirement of her role at TMA, I am aware of her background as an on-air personality and could see that reflected in her poise and personality during presentations.
I look forward to seeing where Olivia thrives next. She will be a tremendous asset to the right team.
It is my pleasure to personally recommend Olivia Wilmsen for employment; I encourage any organization to bring her onto their team, particularly in a capacity that allows her to network, develop relationships, and speak to groups of any size. In short, Olivia is a people person; not only does she readily connect with people at all levels everywhere she goes, but it seems to be her earnest desire to discover what one needs and how she can help them achieve their goals. Her energy and poise make her magnetic and easy to trust.
For nearly four years, Olivia managed TMA’s Learning, Education and Development program with intelligence and commitment. Her passion for people elevated our education and culture programs with a sense of collegial connectedness and personalization to our employees’ varied needs and interests. She kept her finger on the pulse of TMA’s development needs and delivered new solutions around every turn. Some examples include advocating for giving all 500+ employees access to LinkedIn Learning, pivoting from in-office to entirely virtual trainings during the pandemic, introducing DE&I programs that would help our people develop awareness of their unconscious biases, interact with greater emotional intelligence, and much more.
A specific gift Olivia brought to TMA that I have been grateful for is the way she authentically connected with every new employee during New Hire Orientation, making them feel seen, known, and giving them a trusted source of partnership and information during the important—yet sometimes challenging—onboarding transition. The importance of integrating new team members into our agency’s culture on a personal level cannot be overstated, and Olivia did that naturally.
Beyond the development she expertly facilitated for our agency, I have been impressed with Olivia’s talent for public speaking. While this was not always a requirement of her role at TMA, I am aware of her background as an on-air personality and could see that reflected in her poise and personality during presentations.
I look forward to seeing where Olivia thrives next. She will be a tremendous asset to the right team.
Veronica Appleton | VP, Talent Management & DE&I, TMA
Olivia delivers joy in every way in the workplace and I believe that's her superpower! In the learning and development industry, I believe Olivia will move mountain's with her skill set, drive and insight. From content creation and strategic planning to partnership development with learning vendors, Olivia has skills to continue being a rock star within the L&D industry.
Olivia delivers joy in every way in the workplace and I believe that's her superpower! In the learning and development industry, I believe Olivia will move mountain's with her skill set, drive and insight. From content creation and strategic planning to partnership development with learning vendors, Olivia has skills to continue being a rock star within the L&D industry.
Edwin Karapetian | Senior Manager, Film, TV and Digital Series, TMA
Olivia is one of the brightest and best people I've ever had the pleasure of working with at The Marketing Arm. She is always very much on top of everything, and is so good at educating you on a specific topic. One of the best courses I ever took in my professional career was for Unconscious Bias. Olivia properly provided the right types of examples and very clear explanations and exercises that were great learning tools for myself and the others in the course. Olivia's teaching methods and course structure really made me realize many things about how we function in our day to day, and how we can go about things differently to ensure we're properly assessing situations to avoid navigating through them the wrong way. I've never had such a helpful course and an amazing instructor like that before, and I really appreciate it. Olivia's really one of a kind, and a great educator overall.
Olivia is one of the brightest and best people I've ever had the pleasure of working with at The Marketing Arm. She is always very much on top of everything, and is so good at educating you on a specific topic. One of the best courses I ever took in my professional career was for Unconscious Bias. Olivia properly provided the right types of examples and very clear explanations and exercises that were great learning tools for myself and the others in the course. Olivia's teaching methods and course structure really made me realize many things about how we function in our day to day, and how we can go about things differently to ensure we're properly assessing situations to avoid navigating through them the wrong way. I've never had such a helpful course and an amazing instructor like that before, and I really appreciate it. Olivia's really one of a kind, and a great educator overall.
Lora DeVuono | CMO/Executive Coach/Co-Founder & Principal, Inspira Marketing Partners & The Ammersion Group
I had the pleasure of getting to know Olivia really well when we partnered together on an innovative training and development project for The Marketing Arm. Olivia is truly like a breath of fresh air. She has such an open, engaging leadership style and cares deeply about the people in her world. Olivia also has so much passion for her projects and team, and always wants to make a difference in others’ lives to enhance both their personal and professional development. Guided by her positive energy and caring spirit, Olivia always puts people first and is just a joy to work and collaborate with.
I had the pleasure of getting to know Olivia really well when we partnered together on an innovative training and development project for The Marketing Arm. Olivia is truly like a breath of fresh air. She has such an open, engaging leadership style and cares deeply about the people in her world. Olivia also has so much passion for her projects and team, and always wants to make a difference in others’ lives to enhance both their personal and professional development. Guided by her positive energy and caring spirit, Olivia always puts people first and is just a joy to work and collaborate with.
Brad Penman | EVP, Retention and Culture, formerly with TMA
I was fortunate enough to hire and manage Olivia at The Marketing Arm. "Manage" is not indicative of the working relationship I had with Olivia, it was a partnership. Olivia is amazing at identifying the needs of an organization and then developing, curating and executing learning and development programs that resonate with the staff. Olivia's dynamic, engaging, and positive personality was constant whether selling-in a program to the leadership team, in front of a large audience or simply a one-on-one interaction on a daily basis. She also successfully navigated the shift from in-person to virtual learning. No small feat.
I was fortunate enough to hire and manage Olivia at The Marketing Arm. "Manage" is not indicative of the working relationship I had with Olivia, it was a partnership. Olivia is amazing at identifying the needs of an organization and then developing, curating and executing learning and development programs that resonate with the staff. Olivia's dynamic, engaging, and positive personality was constant whether selling-in a program to the leadership team, in front of a large audience or simply a one-on-one interaction on a daily basis. She also successfully navigated the shift from in-person to virtual learning. No small feat.
Andrew Naylor | VP, Experiential & Executive Producer, TMA
Olivia brings passion and energy to all her projects, engaging those she works with and igniting results. Her personal and sincere demeanor paired with her training and development expertise makes her effective and a great fit for any team. I welcome the opportunity to work with her as she’s not just good at what she does but a great teammate.
Olivia brings passion and energy to all her projects, engaging those she works with and igniting results. Her personal and sincere demeanor paired with her training and development expertise makes her effective and a great fit for any team. I welcome the opportunity to work with her as she’s not just good at what she does but a great teammate.
Amber Webb | Creative Technology Manager, TMA
Olivia is a fully engaged partner in every project she takes on whether it be work, social, or volunteering. She has a way of understanding people that is second to none and it shows in all she does to engage with people across our agency to deliver learning opportunities to help us all grow! is Hands down, one of the most upbeat coworkers I’ve ever had!
Olivia is a fully engaged partner in every project she takes on whether it be work, social, or volunteering. She has a way of understanding people that is second to none and it shows in all she does to engage with people across our agency to deliver learning opportunities to help us all grow! is Hands down, one of the most upbeat coworkers I’ve ever had!
Corey Lark | Internal Communications & Initiatives Sr. Manager, TMA
Olivia is one of the most passionate people I’ve ever worked with and she brings great energy and care to her work. Olivia is also a strong facilitator who has brought some wonderful training and education opportunities to the agency. She is also a friend to all and does an amazing job helping get people connected (especially new hires), which I truly appreciate about her
Olivia is one of the most passionate people I’ve ever worked with and she brings great energy and care to her work. Olivia is also a strong facilitator who has brought some wonderful training and education opportunities to the agency. She is also a friend to all and does an amazing job helping get people connected (especially new hires), which I truly appreciate about her
David Lee | CEO/President, PartnerComm
I strongly recommend Olivia for employment. Olivia Wilmsen worked for PartnerComm through this summer (2018) for approximately 4 years as a consulting writer. We found her through a friend at a TV station in Colorado, and she is a University of Missouri School of Journalism graduate—one of the finest “J” schools in the country. Olivia is responsible, loyal and competent. You’ll find her not to be shy with both strong verbal and writing skills. And she has a good heart, too.
I strongly recommend Olivia for employment. Olivia Wilmsen worked for PartnerComm through this summer (2018) for approximately 4 years as a consulting writer. We found her through a friend at a TV station in Colorado, and she is a University of Missouri School of Journalism graduate—one of the finest “J” schools in the country. Olivia is responsible, loyal and competent. You’ll find her not to be shy with both strong verbal and writing skills. And she has a good heart, too.
Rick Waters | Former Consultant/Senior Writer, PartnerComm
A gregarious and articulate brand ambassador, Olivia is a self-starter and efficient worker. She understands strategy and branding and is eager to deliver what clients want. I worked with Olivia on accounts at PartnerComm, and her TV reporter background was evident. She's skilled at thinking on her feet and responding extemporaneously. She's also a charming presenter. Olivia cares about her teammates and organizational success and would be a home-run hire.
A gregarious and articulate brand ambassador, Olivia is a self-starter and efficient worker. She understands strategy and branding and is eager to deliver what clients want. I worked with Olivia on accounts at PartnerComm, and her TV reporter background was evident. She's skilled at thinking on her feet and responding extemporaneously. She's also a charming presenter. Olivia cares about her teammates and organizational success and would be a home-run hire.
Sarah Nielson | Managing DirectorReal News PR
I highly recommend Miss Olivia Wilmsen! She is talented in the media arena, exceptionally creative and a personality that lights up any meeting. I have worked with her closely in the public relations and communications arenas for 3 years with The Dallas Junior Chamber of Commerce. Our time spent together has given highly skilled perspectives ranging from developing to delivering structured speech presentations (one was résumé building for young professionals and the other about branding yourself) in front of live audiences. Olivia has been instrumental in creating LIVE and engaging social media content (timely and various events). Our Chamber Team followed along with Olivia on her Chamber media tour on local radio stations and podcasts. Olivia makes a positive impact everywhere she goes!
Admirable: Olivia is professional with a go-getter attitude, and team player. She has exceptional leadership skills that I have witnessed first-hand members aspire to be like Olivia in her tenacious roles. She has a heart for our community, gives back and donates her time. I truly believe Olivia is a strong and valuable asset to any team and company!
I highly recommend Miss Olivia Wilmsen! She is talented in the media arena, exceptionally creative and a personality that lights up any meeting. I have worked with her closely in the public relations and communications arenas for 3 years with The Dallas Junior Chamber of Commerce. Our time spent together has given highly skilled perspectives ranging from developing to delivering structured speech presentations (one was résumé building for young professionals and the other about branding yourself) in front of live audiences. Olivia has been instrumental in creating LIVE and engaging social media content (timely and various events). Our Chamber Team followed along with Olivia on her Chamber media tour on local radio stations and podcasts. Olivia makes a positive impact everywhere she goes!
Admirable: Olivia is professional with a go-getter attitude, and team player. She has exceptional leadership skills that I have witnessed first-hand members aspire to be like Olivia in her tenacious roles. She has a heart for our community, gives back and donates her time. I truly believe Olivia is a strong and valuable asset to any team and company!